Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
When will my order be shipped?
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking details once your package is en route.
Can I modify or cancel my order?
To ensure fast delivery, we process orders immediately. Please contact our support team within 1 hour of placement for any urgent changes.
Do you offer international shipping?
Yes, InBody ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.
What should I do if I receive a damaged item?
Please email our support team with your order number and a photo of the defect within 48 hours of delivery for a priority replacement.